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RemoteLogin Request access

Remote support & remote access

The technician is somewhere else.
The fix isn't.

Reach the computers you look after — with the owner's consent, on a link that expires, and with every session written to an audit trail. Built for the providers who support everybody else's fleet.

Request access See how it works
In production today, supporting real client fleets Houston IT Developers LLC · Houston, Texas
Technician console Example Organisation
Example view
Managed devicesAccess level
  • OnlineEXAMPLE-WS-01Windows 11 Pro · 24H2Verified control
  • OnlineEXAMPLE-WS-02Windows 10 Pro · 22H2Verified control
  • OnlineFILESERVERUbuntu 24.04 LTSTerminal
  • OnlineDESIGN-MACmacOS 26Screen only
  • OfflineBILLING-02Windows 11 Pro · 23H2Offline
5 devices · 4 onlineEvery session logged
Supported platforms
Windows macOS Linux Android iOS (attended)

How it works

Three steps, and nothing hidden from the person at the desk.

Remote Login is deliberately boring about consent. The owner installs it knowingly, sees when a session starts, and can end it.

01 — ENROL

A guided setup link

The client opens a one-time link and follows a short wizard. It installs the agent into the right organisation, then actually tests screen, pointer and keyboard instead of assuming it worked.

02 — CONNECT

A session that expires

A technician opens a session from the console. The link is time-boxed to 15, 30 or 60 minutes, scoped to one machine, and revocable instantly. Nothing is permanent.

03 — ACCOUNT

A record that survives

Who connected, to which device, in which organisation, when it started and when it ended. Kept per organisation, so a client can be shown exactly what was accessed.

Platform support

What is actually possible, per platform.

Operating systems set hard limits on remote control. We would rather print them than let a customer discover them later.

CapabilityWindowsmacOSLinuxAndroidiOS / iPadOS
Unattended remote controlYesYesYesOwned devicesNot possible
Attended screen viewingYesYesYesYesUser-initiated
Remote keyboard & pointerYesYesYesWith consentNot possible
File transferYesYesYes——
Terminal / shellYesYesYes——
Live phone screen shareBrowserBrowserBrowserYesYes

On iPhone and iPad: Apple provides no mechanism for a third-party app to control the device, so no product can honestly offer it. What we offer is attended screen sharing the customer starts themselves, with the technician's pointer drawn as an on-screen ring and a chat channel alongside it. Sharing stops the moment the customer ends it.

Security & consent

Remote access earns trust, or it earns nothing.

Tools in this category get abused when they are quiet. Remote Login is built to be loud on the device and strict on the server.

Consent shown on the device

A session announces itself on the machine being accessed. There is no invisible mode, and we will not build one.

Time-boxed, revocable links

Every session link carries an expiry and is bound to a single device. Revoking it kills the session immediately.

Default-deny authorisation

Every request re-derives the caller's role and owning organisation from the database. A role is never trusted from a session or a client.

Hard tenant isolation

Organisations cannot see each other. A request for another tenant's device returns exactly what a non-existent device returns — no enumeration signal.

Two-factor for technicians

Staff accounts carry TOTP two-step verification, and revoking a technician ends their live sessions and mobile registrations.

Verified capability, not assumed

Setup proves a device really is reachable by testing screen, pointer and keyboard. A machine that cannot be controlled is labelled as such rather than silently failing later.

Pricing

Priced per technician, not per machine.

Charging per endpoint bills a provider more for succeeding. Seats are the unit here, so a growing fleet is answered by adding a technician — not by a bill that climbs on its own.

Starter

$25

per technician / month

  • 100 devices per seat
  • One organisation
  • Unattended control + file transfer
  • Session audit log
Most chosen

Agency

$45

per technician / month

  • 250 devices per seat
  • Unlimited client organisations
  • Your branding on client-facing pages
  • Phone support sessions

White-Label Pro

$75

per technician / month

  • Unlimited devices
  • Unlimited organisations
  • Full white-label
  • Priority support

No minimum term, no multi-year auto-renewal, prorated in both directions, and the price printed here rather than hidden behind a sales call. There is no metered per-device overage — reaching a ceiling asks for one more seat instead of producing a surprise invoice.

About

Built by an IT company that needed it first.

Houston IT Developers LLC is a software and managed IT firm in Houston, Texas. Remote Login began as our own internal tooling: we support client fleets — clinics, offices, small businesses — and needed remote access we could put in front of a customer without embarrassment.

The commercial products in this space either price per endpoint, which punishes growth, or removed white-labelling after it was abused. We wanted multi-tenancy a provider can resell under their own name, with the consent and audit behaviour that makes that defensible.

It runs in production today against our own clients' machines. We are preparing it for other providers, which is what remotelogin.ai will serve; remotelogin.io redirects to the same service.

Operated by
Houston IT Developers LLC
Location
Houston, Texas, United States
Intended use of domain
Commercial B2B remote support and remote access platform — customer portal, technician console and service endpoints.
Contact
[email protected]
Company site
houstonitdevelopers.com
Status
Preview deployment · production at remotelogin.ai

Support the fleet, not the ticket queue.

Tell us how many technicians you have and which platforms you support. We will get you set up.

Request access Check platform support